We do have accessible rooms. Our accessible rooms have two queen sized beds, a handicap accessible bathroom, and are located on the first floor. When booking online, please select the accessible room type. If you have any special needs or requests, please contact our front desk
to make arrangements. We are happy to accommodate your needs as best as we can.
Your room will be ready by 2:00 pm. If you book directly, we may be able to get you in a bit early, you can at least leave your luggage and/or your car to begin your Anaheim Adventure. Check-out is time is 11am.
Yes, free continental breakfast is provided from 7-9 am daily. Grab and go basic continental breakfast includes pre-packaged pastries, loaf lemon cakes, chocolate and blueberry muffins, coffee, tea, hot chocolate, oatmeal, Granola Bars, bananas, oranges, and orange juice.
Karmel shuttle offers direct nonstop transportation to the Anaheim Resort from Los Angeles (LAX), John Wayne Orange County (SNA) and Long Beach (LGB) airports. No looping the airports – pick up and GO! Reservations required. www.karmel.com
We are located within the block of the Anaheim Convention Center, just a short walk down Katella Avenue to reach the main entrance. We think it is faster and easier than parking in the Convention Center parking lot.
As soon as you have completed the booking process, a confirmation page will appear in your browser session. This page shows all of your reservation details, including the booking number and your PIN code, so you can access your confirmation online. We will also send you a confirmation email with all of your booking information.
During the booking process you can enter any special requests into the "Special Requests" box on the "Your Details" page. Once you have received your booking confirmation, you can follow up with the hotel directly to confirm that your request can be met. You can find the hotel’s contact details on the Contact Us page of our website.
Simply follow the instructions to modify or cancel your reservation found in your Reservation Confirmation Email. Alternately, you can find the link to Cancel or Modify Your Reservation in the footer of the hotel’s website. Please note, your reservation is not canceled until and unless you receive an email confirmation for the cancellation.
Yes, when you book your stay via the INNsight.com booking engine, we ensure to take every safeguard possible in transmitting and storing any personal data including SSL Encryption and other PCI compliant standards.
Yes. However, our hotel will only recognize a credit card on which the authorized payee’s name is clearly present and visible, copy of the payee’s identification and a credit card authorization form is completed and faxed back to our property. You can contact us for the Credit Card Authorization Form and for further instructions if your reservation will have a third party payee.
We consider a group to be a reservation of 6 rooms or more. For any group reservations, we request that you contact us directly or use the form that is spawned when you select 6+ rooms in the Check Availability function above.